If you’re buying a new telephone service, you may be wondering what Vonage reviews are all about. The company started in 2001 with its HQ in Edison, New Jersey. They have also extended into Canada since 2004, with offices in Mississauga, Ontario. Although it is not licensed by the Better Business Bureau, Vonage seems to have closed an overall total of https://online-company.net/top-data-rooms-software-data-base-tools/ 112 complaints through the BETTER BUSINESS BUREAU over the past twelve months and 415 in the last 36 months. Here are some Vonage reviews for much more.
The Vonage Contact Center supports omnichannel communication, so you can connect with your clients in the methods they prefer. This may also check consumer details in Salesforce and forward the phone call to the appropriate agent. Vonage also integrates strong AI and reporting features that preserve call top quality high. In addition , a built-in AI enables you to transcribe cell phone calls and even transcribe them. Vonage offers both contact center services and pricing, so you can choose which is best for your company.
Overall, Vonage reviews are often positive. Vonage employees give the company a 4. 0 rating away of five, which is 3% above the sector average. This company promises to reply to complaints within 48 several hours. However , many employees own reported that Vonage’s customer service representatives tend not to respond to all their complaints. A variety of Vonage workers have complained about you’re able to send culture, in addition to the interview method. They suggest that Vonage elevates these aspects on the company’s system.